Your Auto Lift ships on a LTL common carrier freight company. It is taken to your location on a 48 foot semi truck. Please note the following before making your purchase:

• You are responsible for unloading the lift from the truck. The truck driver does not unload it for you.
• Lift Gate delivery service is not available for auto lifts.
• You cannot unload an auto lift from the truck by hand. You must have machinery that can lift the full weight on your auto lift for unloading from the truck. Fork Lift, Bobcat, Tractor, Tow Truck, Back Hoe are all good options.
• If you cannot unload from a truck, we can ship to our carrier’s nearest freight terminal for you to pickup with a trailer or moving van.
• You are responsible for calling the freight company to make a delivery appointment. We don’t know your schedule so we can’t do this for you.
• Free shipping does not include shipping to Government Secure Locations, State and National Parks, Constructions Sites, Islands, Alaska or Hawaii.

When your lift ships, we will email you the carrier information and tracking number. Freight shipping is slower than small package shipping and can take 3-14 days depending on your location so please be patient.